jobs : Help Desk Specialist, Atlanta, GA, Contract

Help Desk Specialist, Atlanta, GA, Contract

Yoh has a contract to hire opportunity for a Help Desk Specialist to join our client in Atlanta, GA.

Job Responsibilities:
- Assists in monitoring operation of the computer as well as tending to the associated peripheral devices.
- Reports and records hardware malfunctions and error situations.
- Prepares output for distribution.
- Mounts and dismounts tapes as required.
- Services printers, tape drives, and other peripheral equipment according to instructions.
- Monitors the operation of the computer.
- Recognizes, diagnoses, and independently acts on hardware and software malfunctions and error situations to ensure processing is in accordance with run instructions and saves files to recover properly. Submits, holds, or releases batch jobs as required.
- Evaluates Real Time system performance, takes appropriate authorized standard actions and notifies appropriate senior operatio ns or systems staff of problems.
- Performs system recovery and back up, system/server restarts, loads system software, and performs all routine tasks associated with the operation of a Mainframe or server platform.
- Develops and implements problem resolution procedures.

Job Qualifications:
- Ability to monitor Servers, backups, service desk queues using SCOM, NetBackup, CommVault, and HP Service Desk.
- ITIL knowledge.

Discover all that's possible with Yoh. Apply now.

Recruiter: Adair Hatch

Yoh is a professional staffing provider with over 70 years of experience in the short and long-term staffing services industry; visit our website to learn more about our company.

Yoh, a Day Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_HIRE_W2

J2W: INFOTECH

J2WVETJOB

J2WYOHFED

Ref: 986328

SFSF : INFOTECH