wanted: Network Solutions Engineer - Engineer - IT - Network

Network Solutions Engineer - Engineer - IT - Network

JOB TITLE: Network Solutions Engineer


REPORTS TO: IT Services Manager


FLSA STATUS: Exempt

PURPOSE

Responsible for supporting the smooth operation of the network and computer environments deployed within SPS. This includes managing and troubleshooting existing infrastructure, and supporting a variety of software and hardware. The Network Solutions Engineer supports users in a variety of ways, and provides technical expertise to users by verbal or written means.

ESSENTIAL DUTIES

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  Troubleshoots and resolves complex converged data network and voice communication issues
  


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  Designs and implements a variety of networking technologies including; TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP and various WAN technologies (Frame Relay, MPLS, etc)
  


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  Configures and imp lements data Switches and Routers including Cisco, Juniper, Avaya and Extreme
  


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  Creates QoS implementation plans, IP addressing schemes, and VLAN designs
  


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  Creates network topology maps utilizing MS Visio
  


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  Assures that pre-implementation converged network designs will support VoIP traffic
  


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  Analyzes end-to-end TCP/IP protocol traces to identify network connectivity issues
  


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  Acts as a technical lead on enterprise roll-outs and network projects.
  


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  Evaluate new hardware and software packages.
  


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  Work with all departments to analyze and assess their technology needs.
  


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  Create and design internal VOIP network as new technology and remote offices are introduced into the organization.
  


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  Administration of all user accounts, mailboxes, voice mail, and extensions.
  


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  Technical fault analysis and troubleshooting for internal network and remote gateways.
  


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  Monitoring and verification of telecommunications environment - ie backups, patch distribution and testing.
  


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  Maintenance of Telecommunications Network and office environment - ie cabling, switches, routers, UPS, VPN Phones, fax machines, Telephones and Mobile devices.
  


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  Must be able to demonstrate a firm understanding of routed and routing protocols.
  


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  Managing, ordering and provisioning Carrier circuits and supporting troubleshooting efforts for all carrier related issues.
  


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  Providing a wide range of technical support to all users - internal and external.
  


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  Provision servers, infrastructure hardware, IP Phones, client hardware and peripherals into data center and corporate environments.
  


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  Test and purchase corporate standard hardware while maintaining record of corporate assets.
  


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  Monitoring network security and alerts.
  


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  Install, support all desktop, mobile and server applications.
  


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  Developing documentation, including user guides, provide ongoing training of hardware and software usage.
  


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  Gathering data and preparing reports as required.
  


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  Undertaking internal project work when requested, including building and supporting pre-sales demo equipment and applications.
  


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  Serve as an escalation point for Help Desk team members
  


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  Provide after hour support as needed.
  

POSITION REQUIREMENTS

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  Education: Bachelors Degre e in computer science or comparable experience
  


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  Work experience 5-10 years of technical data networking experience
  


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  Technical Competencies:
  


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  Knowledge of traditional voice technologies
  


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  Knowledge of wireless LAN/WAN technologies
  


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  Knowledge of LAN/WAN security
  


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  Juniper, Extreme, Cisco and Avaya certifications, CCNA, ACA, JNCIA etc.
  


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  Knowledge of Microsoft Server Applications and Services
  


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  Ability to work independently and in a team environment
  

Personal Competencies:

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  Outstanding verbal and written communication skills
  


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  Superior listening and negotiation skills
  


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  Strong technical, analytical and proble m-solving abilities
  


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  Superior presentation skills
  


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  The ability to work independently with minimum supervision
  


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  The ability to work in a fast-paced, customer-service oriented setting
  


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  Superior organization and time-management skills
  


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  Intellectual curiosity and the desire to keep up with new aspects of the business and technology
  


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  The ability to travel overnight as required
  


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  The ability to manage multiple projects simultaneously
  

Work Environment




Work is performed in an office setting.