wanted: Senior SCCM Specialist, Boston, MA, Contract

Senior SCCM Specialist, Boston, MA, Contract

Position Responsibilities:

• Responsible for desktop operating system, applications, and documentation
• Responsible for 3rd level ticket resolution and customer service
• Responsible for evaluating, testing, and deploying all client facing applications
• Responsible for in-depth troubleshooting of laptop/desktop issues
• Responsible for all laptop, desktop, and server, imaging
• Responsible for deployment of all new laptop/desktop operating system
• Responsible for all laptop, desktop, and server software inventory
• Responsible for testing of all new laptop/desktop hardware
• Responsible for maintaining web browser compatibility and standards
• Responsible for Active Directory Group Policy deployment and modification
• Responsible for critical desktop and server patching/updates
• Responsible for antivirus monitoring, maintenance, and updates
• Responsible for client level Firewall monitoring, maintenance, and updates
• Responsible for client level backups, monitoring, and documentation

Position Requirements:

Education:

• BS degree in Information Systems

Experience:

• 5+ years experience evaluating and managing end-user services
• 5+ years experience deploying desktop applications in an enterprise environment
• Proven experience working with SMS 2003 and SCCM 2007
• Experience imaging and supporting Windows operating systems
• Experience with quality assurance of PC images and software deployments
• Experience with desktop management tools and concepts
• Strong knowledge of Lenovo/Dell (Wintel based) desktop hardware
• Strong knowledge of Microsoft operating systems and applications
• Hands on knowledge of Windows Server 200x and related technologies
• Hands on experience with MS Offi ce 20xx configuration and applications
• Working knowledge of Active Directory in a multi-domain forest a plus
• Previous experience working flexible hours and on call 365x24x7
• Must have strong troubleshooting skills
• Software packaging a strong plus
• Window Scripting a plus

Managerial Skills:

• Ability to accomplish tasks without supervision
• Must possess a positive and professional attitude
• Experience working with virtual/remote staff members
• Excellent project management skills
• Ability to take initiative and lead projects
• Excellent communication and problem-solving skills

Communication/Interpersonal Skills:

• Excellent verbal and written communication skills, including superior probing and listening skills
• Must be a team player

Technology:

• Windows XP, and Windows 7
• Windows Server 200x
• Office XP and 20xx
• Dell desktop/laptop troubleshooting and repair
• Lenovo desktop/laptop troubleshooting and repair
• Dynamic Host Configuration Protocol
• Active Directory
• WSUS 2.0/3.0
• Symantec Client Security/Endpoint Protection
• Group Policy Management
• Basic Understanding of TCP/IP
• Windows 200x Terminal Services
• SMS 2003 and SCCM 2007 (big plus)

Travel:

• Periodic international and domestic US travel will be required

Other:

• Experience working in a consulting like business
• Exposure to multiple levels of internal controls (Sarbanes-Oxley) as well as having worked in a change control environment.
• Demonstrated ability to obtain positive business results through influence, determination, and relationship-building

Overtime: straight time